Report a problem
Tell us what you were trying to do and what happened. Include your device model, iOS or iPadOS version, and Collage version. A screenshot can help, but please leave out private photos or information.
Make your first collage
- Choose a layout and add photos or videos.
- Drag photos to reorder them. Tap a photo to open its editing controls.
- Open Adjust to change the layout, gaps, frame, corners, and background color.
- Choose an export format, then use Save to Photos or Share.
A photo will not load
If the original is in iCloud, check your internet connection and allow time for it to download. Use Retry for an item that failed, or replace it with another photo.
Saving to Photos does not work
Check Collage’s Photos permission in Settings and allow it to add photos. If saving still fails, email us with the error message.
Export motion
Add a Live Photo or video, then choose Live Photo or Video in the export settings. Sharing a Live Photo collage gives its still image; choose Video to share motion.
Privacy questions
See the privacy policy for how Collage handles your media and edits. You can also contact us by email.